Privacy Policy

Privacy Policy
Inson Legal Limited is committed to protecting the privacy of individuals and ensuring the lawful processing of personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller
Inson Legal Limited is the data controller in respect of personal data provided to us. Our registered office is at St Peter’s House, Silverwell Street, Bolton, BL1 1PP. For any queries related to this policy, you can contact us at mail@insonlegal.co.uk.

Data Protection Officer
Our Data Protection Officer is Christopher Hutchinson, who can be contacted via mail@insonlegal.co.uk for all matters relating to this policy and your data rights.

What Data We Collect
We may collect and process the following categories of personal data:
- Identity and contact details (e.g., name, date of birth, address, telephone number, email address)
- Case-related information (e.g., accident details, medical records, employment information)
- Financial information (e.g., bank account details, loss of earnings)
- Sensitive data (e.g., health or medical information) where necessary for legal claims.

Basis for Processing
We will only process your personal data where we have a lawful basis to do so. These may include:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests
- Establishment, exercise or defence of legal claims

How We Use Your Data
Your personal data will be used for the purpose of providing legal services to you, including:
- Investigating and pursuing your legal claim
- Communicating with third parties (e.g., insurers, medical experts, courts)
- Complying with legal and regulatory obligations

Data Sharing
We may share your data with trusted third parties, such as:
- Counsel, medical experts, and other professional advisors
- Defendants, insurers, or their legal representatives
- IT service providers and case management systems (under contract)
- Regulators or law enforcement (where legally required)

We do not sell your personal data.

Data Retention
We will retain personal data for no longer than necessary. For most personal injury claims, data is retained for a period of 6 years from conclusion of the matter, after which it is securely deleted. Where data is obtained but not used (e.g. from leads), it is destroyed after 12 months.

Your Rights
You have the following rights under data protection law:
- To access a copy of your personal data
- To request correction or erasure of your data
- To restrict or object to processing
- To request data portability
- To lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of your rights, please contact us using the contact details above.

Complaints
If you are unhappy with how we have used your data, please contact us at mail@insonlegal.co.uk. You also have the right to complain to the ICO via www.ico.org.uk.

Marketing
We may contact you for marketing purposes about our services where you have consented or where we have a legitimate interest. You may opt out at any time.

Policy Review
This policy is reviewed regularly and was last updated on 4 June 2025.